INSIGHTS
Insights
Notes on AI adoption, workflow automation and customer operations — what we actually built, and what we ran into while building it.
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News
Special report: PeakQi's team AI城市起風 wins the Land Office track at New Taipei's AI Smart City Hackathon
71 teams, 5 winners at New Taipei's first AI hackathon. PeakQi's team, entered as AI城市起風, won the Land Office track with an AI-assisted appraisal review system built in 28 hours.
Sep 24, 2026 · 11 min read
AI adoption
AI CRM vs traditional CRM: the real difference, in one table
A traditional CRM stores what you type; an AI CRM turns conversations into records and schedules the next step. One table, plus when the old CRM is enough.
Sep 24, 2026 · 7 min read
AI adoption
n8n, packaged SaaS or a custom AI platform? Ask first: who fixes it when it breaks
All three can wire AI into a process; the difference is who keeps it running. Compared on operations, data, cost of change and human handoff.
Sep 24, 2026 · 8 min read
AI adoption
What AI automation costs a small business, and how long it takes to launch
Setup fee, monthly fee and usage cost, broken apart: what drives each one, how to estimate the timeline, and what makes a project more expensive.
Sep 2, 2026 · 4 min read
AI adoption
How to choose an AI automation partner in Taiwan: six questions to ask first
Choosing an AI automation vendor isn't about the feature list — it's process, data, human review and exit terms. Six questions to ask before signing.
Sep 2, 2026 · 5 min read
Automation
Connecting LINE AI support to your CRM: from first enquiry to an automatic record
AI on a LINE Official Account solves half the problem: if the chat never reaches your CRM, follow-up still runs on memory. Four links, four breaks.
Sep 2, 2026 · 5 min read
Build notes
I hadn't written code in ten years. I built a website with Claude Code.
I can write code, but I hadn't in ten years. I work in animation, but I can't produce assets. 414 commits across 16 working days, one person, a 32-page bilingual company site. This is the working record — including the day I got stuck, what I threw away, and one solution I didn't see coming.
Aug 8, 2026 · 11 min read
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