QUICK ANSWER — Peak Ops in 30 seconds
Peak Ops is PeakQi’s core AI operations platform, combining six modules: AI support, CRM, marketing, quotes, projects and insights. Rollout is modular — start with a single module that catches inquiries, prove it works, then add follow-up, quoting and delivery. Anything the AI cannot judge goes straight to a person. Built for Taiwan SMBs whose customers come in via LINE or the website and whose teams lose hours to repeat replies and copy-pasting.
- Best for
- Taiwan SMBs & service businesses
- Rollout
- Modular · human review kept
- Go-live
- From 10 working days (standard modules)
- Pricing
- Custom quote (setup + monthly + usage)
Keep your tools. Bridge the gap.
Left: today, scattered. Right: connected — one inquiry, entered once, readable at every step.
The console is assembled — that's just the start. Next, watch data flow into your daily operations.
Start with a process X-ray
Where inquiries enter, where deals stall, what AI takes, what people decide.
"Is the quote ready?" — 3 hours ago
Which row is newer, this or v5?
Still "I'll get to it later"
Reply Mr. Wang!! (3 days ago)
No one knows who replies
The diagnosis is one line —
not a lack of customers, but dropped and unmanaged.
Seven things the X-ray gives you
Not the tools — three broken links
Business is fine. Once customers arrive, the flow breaks in three places.
The problem is rarely the tools. It is the gap between them that nobody covers.
Capture, follow up, nurture — the order we reconnect those three breaks.
See how AI helps →What scattered, slow and leaky costs
ScenarioA scenario estimate, not an actual figure. Formula: monthly inquiries × drop rate × average order × 12 — to show what missed handoffs can cost. Actual results depend on your volume, close rate, order size and process.
More tools, more gaps —
customers slip right through.
From inquiry to a trackable flow
Capture the need · Follow up to move deals forward · Nurture the relationship.
AI answers first, reads the need and books time slots — handing off to a person when it matters. A 2 a.m. inquiry no longer waits until morning.
The CRM centralizes customers and their stages. The system nudges you when it's time; AI drafts the message.
Cases, content, offers and touchpoints in one plan — moving "still thinking" customers toward the order.
Three layers merge — one back office
All three layers land in one back office — you run it from one place.
Run my workflow →One view, six daily flows
Six modules share one customer record. Start with just one; connect more later.
Every customer's stage and owner, at a glance.
One inquiry's full journey
From intake to record, owner, quote and follow-up — then back to the console.
Every station lives in one back office — no tool switching, no retyping.
AI is the collaboration layer
Data comes in, AI sorts it, people approve, results flow back to each module.
AI Support
Handles common questions; low-confidence or sensitive cases go to a person.
AI Support
Handles common questions; low-confidence or sensitive cases go to a person.CRM
Turns conversations into customer records, stages and next steps — and nudges the owner.Marketing
AI drafts posts, EDMs and visuals first. You decide what ships and how.Quotes
Assembles needs and options into a quote draft you can confirm.Projects
Closed deals flow straight into tasks, timelines and delivery.Insights
See where inquiries come from — and where they stall.Real cases and results
Interior Design AI Platform
Every style change meant redrawing, re-rendering and rebuilding the deck. Designers spent their time on revisions, not design.
Space renders, style previews and auto proposal decks — one platform.
Wedding Industry AI Suite
Dress styles, dates, makeup trials and package questions all piled into LINE. Support answered on repeat, then re-typed everything into forms and group chats.
Dress try-on, hair and makeup previews, scene generation — plus AI intake.
Real-Estate AI Assistant (LINE OA)
Listing, layout, price and viewing questions scattered across LINE. Agents answered one by one and booked viewings by hand — replies often took hours.
AI answers listing questions and books viewings, integrated with the LINE official account.
Selected works
Repetition to the system, judgment to people
Copying, pasting and reminders go to the system; judgment and warmth stay human. Three common approaches, compared.
Choose a plan fast
Actual cost is scoped to your needs and usage. Book a call — we will recommend a plan and quote for your scenario. Product-specific pricing lives on each product site.
Standard not enough? We build custom too
Start with one high-value scenario — then, once it proves out, grow it into a cross-team operations platform.Custom track record: the Chiayi Expo official site, brand sites, warehouse monitoring, ticketing, a community app and more — including city-level event sites.
AI usage, spelled out upfront
Text usage is included in the monthly fee; image and video are usage-based. We estimate your range before rollout.
Text AI: standard usage included
Standard usage for chat, copy, reports and analysis is included in the monthly fee; exact allowances and fair use are confirmed per plan.
Image & video: usage-based
High-cost generation — scene renders, style previews, short video — is billed by actual usage.
Standard modules live in as fast as 10 working days
This timeline applies to a Phase-1 launch on standard modules. Custom integrations, data migration, cross-team platforms and special permissions are scoped to your systems; full vertical platforms or large custom builds start around six weeks.
Sign and hand over data
Knowledge base, AI scripts, module setup
Internal testing and simulated chats
Calibration session
Go live
Start Phase 1 with lower risk
Prove it works before going further. Contract, tuning period and exit terms are explained line by line before signing.
See a scenario demo first
Run it on your own workflow — confirm the flow, data and usage before deciding to roll out.
Phase 1 is three months
Phase 1 runs three months; after that, adjust or stop month by month based on real usage.
Tuning after launch
After launch we tune settings, scripts and flow from real feedback. Refund and termination terms follow the contract, explained line by line before signing.
Is it hard to use? +
We set it up; you run your business as usual while the system catches customers in the background. No new software to learn, no workflow to change.
Is customer data safe? +
Stored separately and encrypted. Your data does not leave, and it is not used to train anyone else's models.
Will the AI make things up? +
We calibrate on your real scenarios before launch. When it cannot judge, it hands off to a person instead of guessing.
How do AI and people split the work? +
AI covers the front line — greeting, understanding needs, first-pass filtering. The moment something important comes up, it hands the conversation to you.
How fast can we launch? +
Phase 1 on standard modules: as little as 10 working days — sign on Day 0, build Days 1–4, test Days 5–7, calibrate Days 7–10, live on Day 10. Custom integrations, migrations and cross-team platforms are scoped separately; large custom builds start around six weeks.
How is AI usage billed? +
Standard text usage (chat, copy, reports, SEO analysis) is included in the monthly fee, with allowances confirmed per plan. Image and video (renders, style previews, short video) are pay-per-use.
Can we start with just part of it? +
Yes. Plans stack: A nails intake, B adds follow-up and CRM, C is the full operations platform. Expand later by adding on top.
Can it connect to LINE or our current flow? +
Yes. LINE official-account integration is a core scenario for us (the real-estate assistant and GroupBuy Go are live examples). Integration scope for your tools is confirmed at the demo.
A customer is texting now.
This time, AI catches it.
Bring the flow you drop most often — 15 minutes settles Phase 1.