https://www.peakqi.com/en/blog PeakQi on AI adoption, workflow automation and customer operations — from the build side. en https://www.peakqi.com/en/blog/inquiry-handoff-gaps https://www.peakqi.com/en/blog/inquiry-handoff-gaps Customers usually slip away after the first reply, not before it. Here are the three handoff gaps we keep finding, and which one to automate first. Thu, 06 Aug 2026 09:00:00 +0800